A Dated Front Door for High-Stakes Industrial Training
KI Training & Assessing (KITA) provides essential high-risk work licenses and BHP-approved Verification of Competency (VOC) assessments across two Perth facilities.
Despite their industry reputation, their existing website was stuck in 2015. It suffered from slow load times, poor mobile responsiveness, and failed to communicate the trust signals expected by safety-critical employers.
Structuring Information Around Intent & Trust
We audited visitor drop-off patterns and completely restructured the information architecture around how industrial clients actually search for and book courses.
Intent-Based Course Navigation
Organized courses into six clear pathways with upfront pricing, duration, and site locations surfaced before the click.
Multi-Facility Schedule Filtering
Built location-based filtering so students and enterprise managers can easily view separate training schedules for Belmont and Naval Base.
Compliance & Enterprise Proof Anchors
Prominently featured student statistics, BHP provider status, RTO compliance documentation, and enterprise client proof bars.
- Agile Resource Adaptation: Expanded our development team mid-sprint to meet the hard 4-week delivery window.
- SDLC & Client Discipline: Successfully navigated complex RTO compliance requirements while establishing structured client feedback loops.
- Performance Micro-Fixes: Learned the visual impact of early optimizations, such as re-encoding video assets to eliminate startup delay.
"Every project we've run since has been noticeably more structured because of what this sprint forced us to learn in real time."